Incident Response

A data security breach causes insurmountable damage to an organization. Criminals target your customers' and your organization's sensitive information for crippling intellectual property losses, fraud, and identity theft. Though resultant customer confidence and reputational ramifications severely damage an organization, industry sanctions, data privacy law violations, legal action, and partner losses are also at stake.

Coalfire Labs' thorough incident response management includes on- and off-site support until normal business operations resume. Our years of incident response experience and trained expertise help minimize damage, identify root cause, establish responsible parties, and support remediation. Since both the threat and your organization are unique, a simple step-by-step approach is inadequate and risky. Coalfire Labs uses industry standard tools and techniques to develop and execute an efficient response tailored for your organization.

• What is causing the problem?
• When did it begin?
• Where is it operating from?
• Who is responsible?
• How is it stopped?

Coalfire Labs' post-incident report outlines breach cause and mitigation measures to prevent reoccurrence. Our remediation plan streamlines risk mitigation actions tuned to your organization's specific requirements.

Depending upon the source and motives for the incident, you and your legal team may elect to pursue civil or criminal legal action. Coalfire Labs' computer forensics services provide invaluable litigation support through e-discovery actions and expert guidance.

• Immediate worldwide response to minimize damage and disruption
• 24/7 support and access to team members and project information
• Expert and thorough remediation plans
• Incident management and approaches tailored to your standard operating procedures
• Effective retrieval and preservation of documentation for remediation and legal actions
• On-site and off-site support throughout the response and recovery lifecycle